Returns & Exchanges


We want you to love your Patiene products.

If you are not completely satisfied, you can return or exchange your item within 14 days of receiving it.

For a return to be approved, the item must be:

– Unused and in original condition

– In original packaging with all labels still attached

To initiate a return, please contact our customer service at

contact@patiene.com before sending the item back.

The customer is responsible for return shipping unless otherwise stated.